FAQ

Who can I bring to the Preview Sale??
Answer : Due to space constraints, we evaluate this policy after every sale. As we continue to grow, eventually, space will only allow one person per seller or volunteer.
Currently, we DO allow you to bring Your spouse and any of your dependent children 10 and over. HOWEVER, we can not allow you to bring anyone else, or anyone in your spouse's place....not your mother, mother-in-law, sister, friend, etc. As you can imagine, allowing everyone to bring a guest would automatically double the attendance which gets us in trouble with the Fire Marshall and devalues your volunteer work and your selling efforts. Thanks for your understanding.
What are your hours?
Answer: Thursday and Friday 9AM to 6 PM and Saturday 9AM to 4PM.
Do you take Credit Cards?
Answer: Yes, We take cash, checks (with proper identification), Visa and Mastercard
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Why do I have NUMBERS instead of a BARCODE printing on my price tags? Example: *00411606000N*
Answer : You have not loaded the Carolina Barcode font.
When you open the barcode program there is most likely a second paragraph that says "You should not be able to read this paragraph." After you open the labeling program look in the lower right hand corner and you will see a "button" that says "FONTS." Click on the button and this will open up a screen full of "fonts." The fonts are in alphabetical order. You may have to use the scroll bar on the right side of the screen and scroll down until you see "CarolinaBar" and double click on the icon. This barcode font will fill your screen, and at the top of this screen will be a "DONE" button; click this button and exit out of the program back to your desktop and re-open the program. The paragraph that use to read "You should not be able to read this. . ." should now look like a barcode. You are now ready to enter labels.
Why are there NO BARCODES showing up on my Labels?
Answer: There may be a few answers for this question.
1. The first answer is maybe you did not restart your computer after installing the barcode program.
2. Or, you did not load the barcode font (see answer #1 for details on how).
3. Are you considered the administrator of the computer you are working on? If you do not have administrative rights on the computer you are working on, this means that since you are not logged in as administrator that the computer will not load programs for you completely. You will need to get the administrator of the computer to "uninstall" the barcode program, download it again and reinstall it. Be sure to print out the "How to Install" instructions from www.cccsale.com and follow the install steps. This should fix your problem.
When I print my labels something is wrong with the format. Why are my labels printing very large and on multiple pages?
Answer: It sounds like perhaps you did not RESTART YOUR COMPUTER after downloading the program. Close the barcode program and restart your computer and everything should be fine.
I can't remember my seller number?
Answer.... Email Tess (fourmfarm@academicplanet.com ) and she will give you your number. TIP... In the barcode program, click the disk next to the seller number and it will save your number!! Everytime you open the program your number will show up... no more need to remember!!!
I messed up and typed the Wrong Consignor ID . My question is - can I just go through and handwrite the correct number on all my tags?
Answer: Great question! NO, do not hand write your consignor ID because the barcode has embedded the "wrong" ID that you typed in. Therefore, at checkout the item would ring up with the wrong ID number. You should run your tags again and make sure you enter your correct ID number this time. Throw away the labels with the wrong ID number.
I do not want my items to go half-price. Why is there no dot showing up on my price tags?
Answer: When you set up your Labels make sure that you uncheck the "allow half-price" box on every item that you do not want to sell for half-price on Saturday. You cannot add a "Red Dot" with an ink pen because the "Red Dot" is an embedded code in the barcode that tells the computer not to allow the item to go half-price.
If you have un-checked the "allow half-price" box and the dot is still not showing up on your tags, the problem is that your printer is out of colored ink or does not print in color.. In this case you can add the red dot because the barcode has embedded a code that will not allow the item to sell half-price. Because the � price feature is embedded in the barcode, double check and make sure you have marked the barcode to NOT BE SOLD HALF PRICE before adding the red dot by hand. Be cautious when fixing this problem!

If these questions do not address your problem.. please call Tess (903-705-2236). We do not want you wasting time and energy trying to figure something out and getting frustrated. We usually know the answer and can easily get you going. Don't hesitate to call---